Greetings from The Matrix Online Development Team. We want to express our sincere appreciation to The Matrix Online Community and thank players for their continued support of the game. We will continue to introduce new features and innovations into the game and appreciate the suggestions and feedback we get directly from you, our customers.

We also recognize that since we launched the game last month, some players have experienced unscheduled interruptions in gameplay. While we are working hard to fix the bugs responsible for the interruptions and have made great progress, we recognize the interruptions are frustrating. Accordingly, we will be giving two free days to all players who registered a game account with a retail-box key on or before April 12, 2005. We apologize for the inconvenience.

The Matrix Online Development Team