Character Migration Details

Beginning today, Monday, May 16, 2005 players have the opportunity to move one character to a new server. There are some restrictions to this one-time, free character migration, so please read carefully.

Character Migration Rules

• You can only move one character per account. For example, if you have a master account and a sub account, you can move one character that belongs with each account.
  .
• You have until Sunday, May 22 to request the character migration.
  .
• We cannot move a character while you’re logged on to the account, so you’ll need to log out when you submit your petition. You can log back on once your petition has been updated saying the transfer is complete. (Transfers can take up to 48 hours, but are generally done much faster.)
  .
• You cannot have an existing character on the world you want to migrate the character to. (You can delete the character from that world, but we will not be “swapping” two characters.)
  .
• Characters on normal (non-PvP) worlds can only be moved to other normal worlds.
  .
• Characters on hostile (PvP) worlds can be moved to either another hostile (PvP) world or a normal (non-PvP) world.

Characters will keep all character data and items, except for the following:

• Items listed on the Marketplace at the time of transfer.
  .
• Crew and Faction information. (Crews and Factions can be re-formed as brand new groups after transfer.)
  .
• Mission progress will not carry over (although Reputation scores will).

How to Migrate Your Character

To have one of your characters migrated to another server, you’ll need to submit a petition at https://support.warnerbros.com with the following information:

• Select Gameplay for the category
  .
• Select Other for the subcategory
  .
• For the title use: Requesting Transfer from <Server 1> to <Server 2> where Server 1 is the world your character is on and Server 2 is the world you want the character moved to
  .
• In the body type:
  • Your account name (what you log in with)
  • The name of the character you want to move
  • The server that character is currently on
  • The server you want to move the character

If you are interested in having your character moved to a new server, please get your petition in as early as possible (especially if you want the transfer done before The Hunt for Morpheus begins on Friday). As stated above, transfers may take up to 48 hours, although they are generally done much faster than that.