The Matrix Online team has resolved the issue preventing European players from logging in to the game today. European players who registered their accounts with valid preorder keys should now be able to log on and play. If you are a European player with a registered preorder account and you still cannot log on, please submit a petition to https://support.warnerbros.com, including your correct billing address.
We apologize for any inconvenience this problem may have caused this morning.
Posted by MxO Team
